Pre-Order Policy
If the item you would like to order is marked Pre-Order, read the following:
- If an item is marked Pre-Order, this means that the item is not 'live' in our inventory. We are waiting for it to arrive from the manufacturer.
- The month listed as the shipping month is the most current information provided to us by the manufacturer. Please note that if we are in the month of July, and the item is marked Pre-Order ships July, this means that the item has still not arrived (but should be very soon). The minute it comes in, we mark the item as New!
- All release dates are subject to change by the manufacturer. We do not make the cards and toys we sell. The shipping dates on our site are based on the latest information we receive directly from the manufacturers. Trading Card manufacturers OFTEN change release dates due to shipping/manufacturing issues. All products, from cards to toys, are made in the EU or in Mexico. We have zero control over delays from the manufacturer, however, we will post HERE any updated information we have on the product or you can see updated information on the product's page.
- We do not allow cancellations on pre-orders outside 24 hours. Once the order is placed, the buyer enters a contract and is responsible for that sale. If we must cancel a pre-order, the buyer will be charged a 15% restocking fee. This is non-negotiable. We incur a restocking fee for any order we place from a vendor that is canceled. Some vendors charge 20% for orders OVER 20 boxes of trading cards.
- We reserve the right to cancel any order, at any time, for any reason. The fraud department double-checks every purchase, whether it be Visa, MC, Amex or PayPal. If your purchase triggers a possible fraud warning, your order will be canceled immediately. If you attempt to purchase by using a proxy, it is almost guaranteed you will trigger a fraud warning.
- Orders will not ship until ALL items on the order are available. We recommend that you observe the estimated release dates and put in separate orders if needed. If you need to split an order after placing it, we will arrange additional shipping charges by PayPal.